Table 3 Key themes of changes caused by the introduction of INTREPRET
Domains | Key themes |
|---|---|
Attitude and behavior of patients | - Patients helping other patients - Patients sharing their thoughts and feelings more during sessions - Patients violating cardinal rules less - Patients not becoming angry or violent easily |
Attitude and competency of facilitators | - Patients treated with respect - Better facilitation of group sessions - Applying the motivational interviewing technique to individual counselling |
Relationship between facilitators and patients | - Patients finding facilitators more approachable - Facilitators knowing more about patients - Patients sharing concerns with facilitators |
Treatment planning and review process | - Patient’s concerns shared during sessions relayed to case managers - Common terminologies used during treatment planning |
Efficient and standardized treatment services | - Guidance available for facilitators to prepare sessions - SOPs enabling delivery of structured and standardized sessions |
Monitoring mechanisms of patient’s recovery process | - The patient’s attendance logbook enabling better tracking of activities - Feedback from INTREPRET sessions discussed during monthly case conferences |